UPSKILL WITH A RANGE OF AFFORDABLE AND FLEXIBLE TRAINING OPTIONS
The program is designed for staff working in general and allied health practices including receptionist and administration staff, nurses, practice managers, general practitioners and specialists. The training calendar has a focus on enhancing customer service, communication and team collaboration; improving stress, time management and conflict managing. It also caters to practice managers, general practitioners and specialists who would like to become mentors, coaches and leaders, to learn how to manage change, improve performance and the bottom line.
Training topics can also be tailored to your own business requirements and can be conducted at your premises. Many topics offered can be assessed and credited towards a Certificate IV qualification in Leadership Management.
Click on the icons below for further information about the sessions, facilitators, calendar or to register.
CERTIFICATE IV IN LEADERSHIP AND MANAGEMENT - BSB42015
The Certificate IV in Leadership and Management qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of businesses. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others and have some responsibility for managing and monitoring their team’s performance.
Being an effective leader who is able to motivate, guide and influence a work team requires skill. Experience alone can only take you so far and this training builds on your experience to develop the skills necessary to work more effectively in a successful business. The core units of this qualification focus of effective communication, business planning and leadership skills. The elective units will develop your management skills in customer relationships, risk management and workplace mentoring.
Please see calendar below for unit information and booking details.
“Certificate IV in Leadership and Management, BSB42015” is conducted under the auspices of Registered Training Organisation (RTO) Voctrain Pty Ltd, RTOID: 6194.